Shipping Policy

Last Updated: October 19, 2025

At Joseph LaToure, we proudly offer worldwide shipping so customers everywhere can enjoy our handcrafted watches. Below you’ll find all the details about how we process, ship, and deliver your order.

Order Processing

All orders are processed within 1–3 business days after payment is confirmed.
Custom or personalized watches may require additional time for assembly before shipping 5–10 business days.
You will receive a confirmation email with tracking information once your order has shipped.

Shipping Rates & Delivery Times

We offer several shipping options depending on your location:

Region: Estimated Shipping Time | Shipping Method

United States: 3–7 business days | Standard / Express

Europe: 5–10 business days | International Air

Canada: 5–9 business days | Standard / Express

Rest of the World: 7–15 business days | Global Shipping

Delivery times are estimates and may vary based on customs, carrier delays, or local holidays.

Shipping costs are calculated at checkout based on your location and selected shipping method.

Worldwide Shipping

We deliver to most countries around the world.
Please ensure that your shipping address is complete and accurate. We are not responsible for lost packages due to incorrect address information provided by the customer.

Customers are responsible for any customs duties, import taxes, or local fees charged by their country.

Tracking Your Order

Once your order ships, you’ll receive an email with a tracking number and link.
You can track your shipment at any time through the carrier’s website or by contacting our support team.

Delays & Issues

While we do everything we can to ensure timely delivery, we are not responsible for delays caused by:

Customs inspections or import restrictions.
Weather or courier service disruptions.
Incomplete or incorrect shipping details provided by the customer.

If your package is delayed or missing, please contact us at info@josephlatoure.com, and we’ll help resolve the issue as quickly as possible.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, notify us within 7 days of delivery (or expected delivery).
We will work with the carrier to replace or refund your order once verified.

Contact Us

If you have questions about shipping or need help with your order, please contact us:
📧 info@josephlatoure.com